Emotional Intelligence
Emotional Intelligence (EI) allows us to use the wisdom of our emotions as a source of information to motivate us and connect us to other people.  In recent years EI has been recognized as being critical to individuals and organizations seeking to improve performance.  Research shows that emotionally intelligent individuals are more successful in their various roles, whether as family members, students in school, or as an employee in the workplace.  Organizations that foster the development of emotional competencies in their people demonstrate outstanding performance.  EI positively impacts critically important areas such as employee selection, customer satisfaction, conflict resolution, stress management, performance and ultimately the bottom line.  PEOPLESMARTS products and services build on establishing a foundation of emotional intelligence. Learn more about the EQi Assessment here...

Select, Develop & Retain Key People
All organizations understand that having the right people—or having people with the "right stuff"-—is critical to success.  Potential employees must not only match to a specific job, but also the organizational culture.  BHS works with organizations to set up a process to match the competencies of the job candidate with the competencies of existing "star performers" within the organization.  If an individuals particular strengths and motivations match the responsibilities of the job and their values and goals are compatible with those of the organization, the likelihood of success for both the individual and organization significantly increases.
 
Leadership Development
Effective leaders are essential to successful organizations.  Leaders who are emotionally intelligent create a working climate that nurtures employees and encourages each to give their best.  PEOPLESMARTS takes a multifaceted approach to leadership development.  Recognizing that leadership begins at the top, BHS works with key leaders to develop and integrate the competencies needed to be effective while identifying and developing leadership potential within all levels of the organization. Learn more about how PEOPLESMARTS' innovative and intensive Leadership Academy can help you transform your organization from within here...

Sales & Customer Service Personnel Development
Successful sales and customer service persons are invaluable to an organization.  PEOPLESMARTS works with organizations to identify the skills sets or competencies needed to be effective sales and customer service people so that the organizations can recruit and retain individuals who have or can develop these skill sets and competencies.  Employee satisfaction and performance as well as the organization's bottom line are both enhanced.

Workplace Safety
Although practicing safety on our assembly lines and in our industrial efforts remains critically important, the concept of workplace safety is now much broader.  In addition to protecting employees from poor safety practices and faulty equipment, organizations today must also protect employees and customers from external behavioral change, PEOPLESMARTS helps organizations establish a safe, healthy environment that advocates individual and organization education, responsibility, and ultimately safety.  Helping organizations to enhance workplace civility is a key goal of PEOPLESMARTS.

Organization Stress
It is critical for individuals and organizations to learn how to identify and manage stress effectively.  Stress management is one of the key competencies associated with Emotional Intelligence.  Managing stress, through effective problem solving and stress tolerance techniques, is an essential part of being a productive member of an organization and of emotional intelligent living in general.  PEOPLESMARTS helps individuals and organizations assess their current levels of stress, identify targeted interventions and implement skill development programs that positively impact both.

Healthcare & Human Services Leaderhip
With its own history in the healthcare, PEOPLESMARTS is uniquely positioned to assist the healthcare industry through the specific challenges that are distinct to the health and human services field. PEOPLESMARTS understands the dynamics the healthcare industry faces.